See our services
Professional Eye Exams
We will spend the required amount of time to accurately and thoroughly test your eyesight and investigate your eye health. All ages are welcome, from preschool to seniors. Please come equipped with sunglasses and perhaps a driver as dilating eye drops are often used.
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Children’s Vision
As a parent, you may wonder whether your preschooler or young child has a vision problem or when you should schedule your child’s first eye exam.
Eye exams for children are extremely important, because up to 25 percent of school-aged children have vision problems. Early identification of a child’s vision problem can be crucial because children often are more responsive to treatment when problems are diagnosed early.
According to the Ontario Association of Optometrists (OAO), infants should have their first comprehensive eye examination between 6 – 9 months of age. Children then should have additional eye exams at age 3, and then every year after during the school years.
Early eye examinations are crucial to make sure children have normal, healthy vision so they can perform better at schoolwork or play.
Contact Lenses
We fit contact lenses for all optical errors including nearsightedness, farsightedness, astigmatism and presbyopia. Patients are wearing contacts at all ages so don’t hesitate to ask!
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Eye Health Assessment
All of our doctors are equipped to diagnose and manage eye health conditions. Under OHIP, diabetics are eligible for insured annual eye exams. If you are between the ages of 20 and 64 and have the diagnosis of one of approximately 10 eye health conditions, OHIP will insure your visits.
Optical Services
Hundreds of frames await you in our large frame display. Eyeglass frames are available for all age groups and budgets. Designer names abound! Our frames come with a one year manufacturer’s warranty and discounts are available for seniors and those desiring a second pair. Lenses and coatings are the most up-to-date technologically.
See our brands
Laser Vision Correction
Drs. Flatt, D’Silva, Code & Nickel are all affiliates of TLC (The Laser Centre). We provide assessment and counseling for those considering laser vision correction. Nearsightedness, farsightedness and astigmatism are all correctable conditions. If you elect to proceed with LASIK or PRK, we will provide follow-up care in our office for one complete year after your procedure.
Retinal Imaging
The retina of the eye is like a sensor in a digital camera or film in the older analogue cameras. Our technology will help us to assess your retinal health and provide a baseline for future examinations.
Optical Coherence Tomography – OCT
Can be thought of as an MRI of the eye. As optometrists, it allows us to view features like the macula, optic nerve and cornea at a detail level measured in microns (millionths of a metre). Sophisticated analysis software allows us to evaluate internal structures of the eye in two and three dimensional views. These views will enable us to uncover previously unseen conditions and other eye health concerns. Your images will also be compared with a normal database in the population. OCT is important even if you don’t have a previously diagnosed condition.
Topcon TRK-1P
We strive to stay current through the acquisition of new technology as it becomes available. Our automated equipment assesses the visual system on five fronts. It measures the precise separation of the eyes, the eye’s optical error, shape and thickness of the cornea and eye pressure. These pieces of data assist with prescribing glasses and contacts, glaucoma detection and assessment for laser vision correction, to name a few.
Red Eye Treatment
We are licensed to prescribe medications for all types of red eyes including infection, inflammation and dryness.
Visual Field Testing
A visual field test maps out what your world looks like to you. It measures the area of vision, or how wide of an area your eye can see. Glaucoma is often called “The Silent Thief of Sight” because it usually is a painless process that mostly affects the peripheral, or side vision, first. Other diseases, such as cataract, stroke, macular degeneration and diabetes, can also influence the visual field. There are different types of visual field tests. The one most commonly used the Humphrey visual field, which consists of a center fixation light and blinking test lights in your side vision. The Zeiss FDT is another instrument that we have added to our testing routine. FDT (Frequency Doubling Technology) quickly evaluates your side vision and nerve tissue connecting eye to brain.
Legal Notice
The information below applies to all the information contained on the ottawasouthoptometry.ca Website.
The users of this Website agree to comply with the terms set out below.
TERMS OF USE
Ottawa South Optometry owns and operates a Website at ottawasouthoptometry.ca (hereinafter referred to as the “site” or “Website”). Ottawa South Optometry® trademark except as otherwise noted on the site, which is accessible to all users (hereinafter referred to as the “user” or “users”). Refrain from using this Website unless you agree to comply with the conditions.
RISKS ASSOCIATED WITH INFORMATION
Information on this Website is intended for informational purposes only and has no contractual value. Ottawa South Optometry reserves the right to modify the content of this site. At any time, without prior notice. Ottawa South Optometry assumes no liability for errors or omissions in the content of this Website or for information reliability or completeness of said information.
Information published on this Website is based on marketing, statistical or commercial services or other sources the Ottawa South Optometry considers reliable and are the sole responsibility of their authors and not of Ottawa South Optometry. We do not assume any liability for the accuracy or completeness of said information and in no circumstance should this information be regarded as such. Opinions and information as presented on this site reflect our position as of the date of publication and are subject to change without notice.
UPDATING OF THE WEBSITE UNDER THE RESPONSIBILITY OF Ottawa South Optometry
Ottawa South Optometry, its employees and directors will not be liable for damages incurred as a result of the information published on this site, for the views and advice published, expressed or implied regardless of its nature.
Ottawa South Optometry expressly refuses any and all responsibility for the manner in which the user of the site may use the information contained, in any decisions that may be made and in the actions that may or may not be taken based on said information.
COPYRIGHT PROTECTION
Presentations made and contained on this site are the intellectual property of Ottawa South Optometry. Reproduction in whole or in part of this site on any other medium in prohibited without the express permission of Ottawa South Optometry.
User may solely use the information contained on this site for personal use. Reproduction in whole or in part of said information on paper may only be performed for personal use. Said information is not to be copied, distributed or transmitted to third parties nor may it be inserted in a document or other medium.
HYPERTEXT LINKS
The links to external Websites and their content shall not be prejudged and Ottawa South Optometry will in no way be held responsible for any direct or indirect prejudice that may result from gaining access to and usage of said sites.
CONFIDENTIALITY
Ottawa South Optometry draws the attention of the user to the fact that all communication transmitted through this Website remains in the public domain and not the private domain. Ottawa South Optometry cannot accept responsibility for the security of the transmission of information.
The confidentiality and integrity of the information circulating over the internet cannot be ensured. Ottawa South Optometry cannot accept responsibility in the case that data contained on this site is intercepted.
Ottawa South Optometry site uses cookies. These cookies are small text files saved on the hard disk of a user's computer. These files are completely harmless and cannot contain viruses. These cookies are used to analyze visits to the site. Ottawa South Optometry calls upon Google Analytics to help track how users use the site. The number of visitors, path taken to access the site and length of each visit are measured. The cookies cannot, in any way, identify the user. All data is completely anonymous and compiled solely for the purpose of improving the site and tailoring the content to the needs of its visitors.
The person responsible for the protection of personal information is the owner of : Ottawa South Optometry
VIRUSES AND TECHNICAL GLITCHES
Ottawa South Optometry makes no representations that the content of this site is free of infections, viruses, worms, Trojan horses and/or other codes with contaminating or destructive properties. It is the user's responsibility to take protective measures.
Ottawa South Optometry DECLINES ALL RESPONSIBILITY IN THE EVENT OF ANY INTERRUPTION OR NON-AVAILABILITY OF THE SERVICE
Under no circumstances shall Ottawa South Optometry be held responsible for transmission errors of any sort, such as loss of or damage to data, or changes of any type whatsoever, including direct or indirect damage resulting from the use of the services provided on this site.
JURISDICTION
This Agreement shall be governed by and construed in accordance with the laws of the province of Ontario.
Any dispute arising of this Agreement shall be brought before the court in the judicial district of
Ottawa South Optometry's head office.
Address:
1188 Ottawa Street South
Kitchener, ON
N2E 1L8;
Tel: 519 745-0310.
PUBLISHING FIRM
Ottawa South Optometry
1188 Ottawa Street South
Kitchener, ON
N2E 1L8
Tel: 519 745-0310
Acceptance of the Privacy Policy
Thank you for visiting ottawasouthoptometry.ca (the “Website”), provided to you by Ottawa South Optometry (“We”). We respect the privacy of every individual who visits the Website and are sensitive to privacy issues on the Internet. We believe it is important that you know how we deal with information received about you.
This privacy policy (the “Privacy Policy”) explains how we collect, use, disclose, and protect the personal information of our customers and Website users ("you"), describes the types of information we may collect from you or that you may provide to us, and our practices for collecting, using, maintaining, protecting, and disclosing that information. The Website is for general audiences and is not specifically targeted to or intended for use by children.
We will only use your personal information in accordance with this Privacy Policy unless otherwise required by applicable law. We take steps to ensure that the personal information that we collect about you is adequate, relevant, not excessive, and used for limited purposes. Privacy laws in Canada generally define "Personal Information" as any information about an identifiable individual, which includes information that can be used on its own or with other information to identify, contact, or locate a single person.
By accessing or using the Website, you are accepting the practices described in this Privacy Policy, and you are consenting to our processing of your information as set out in this Privacy Policy. We may modify or update this Privacy Policy from time to time; if we change this Privacy Policy in a manner that materially impacts your privacy rights, we will provide a notice to you. Your continued use of the Website or our services after any modification to this Privacy Policy will constitute your acceptance of such modification. However, when required by law, we will confirm your consent to the revised Privacy Policy terms. This Privacy Policy is incorporated into and considered a part of the Website Terms and Conditions of Use, located here
What information we collect
We collect and use several types of information from and about you, including:
- Personal Information, that we can reasonably use to directly or indirectly identify you, such as your full name, email address, telephone number and any other identifier we may use to contact you online or offline.
- Non-personal information is information that does not directly or indirectly reveal your identity or directly relate to an identified individual, such as demographic information, or statistical or aggregated information. Statistical or aggregated data does not directly identify a specific person, but we may derive non-personal statistical or aggregated data from Personal Information. For example, we may aggregate Personal Information to calculate the percentage of users accessing a specific Website feature.
How we collect the information
Information You Provide to Us
The information we collect directly from you may include:
- Communicating with us: When you contact us about a customer service issue, Vision Entrepreneur services or to make other inquiries, we collect the content of those communications, as well as your full name, clinic name, email, phone number, city, province, and any additional information that allows us to answer your request.
Information We Collect While You Interact With Us Through Cookies and Other Automatic Data Collection Technologies
- Refer to Cookie Policy (here)
Information We Collect About You From Third Parties
- Refer to Cookie Policy (here)
How we use your information
We use your information, including your Personal Information, to manage our business and to maintain and develop commercial relationships with you. We will collect, use, and disclose such information only to the extent that is necessary for those purposes.
We use information that we collect about you or that you provide to us, including any Personal Information:
- To provide you with information, products, or services that you request from us.
- To fulfill the purposes for which you provided the information or that were described when it was collected, or any other purpose for which you provide it.
- To improve the Website, products or services, marketing, or customer relationships and experiences.
- To allow you to participate in interactive features, social media, or similar features on the Website.
- To measure or understand the effectiveness of the advertising we serve to you and others, and to deliver relevant advertising to you.
- In any other way we may describe when you provide the information.
- For any other purpose with your consent.
How we share your information
We will not rent or sell your information to third parties without your consent. We only share your data as specifically provided in this Privacy Policy.
Other Disclosures
In addition to any disclosure you may have consented to or permitted under the terms of this Privacy Policy, we may transfer your data, including Personal Information to third parties in the following limited circumstances:
- information you expressly consent to be shared;
- when relating to anonymized information (individuals cannot be identified by it);
- when you decide to make the information indexable by search engines, to share or to distribute the information to people or otherwise to make it available to the public;
- to satisfy any applicable law, regulation, legal process or enforceable governmental request within or outside your country of residence when we have a good faith belief that the law requires it;
- to enforce this Privacy Policy, the Terms, or an agreement, including investigation of potential violations thereof;
- to detect, prevent, or otherwise address fraud, security or technical issues, or protect the operations or you;
- to protect our rights, property or safety as well as yours, the public, or others;
- in connection with an acquisition, merger, change in control, debt financing, reorganization, sales of assets, bankruptcy or other change of our corporate structure or status; or
- as necessary in connection with the performance of requested services or solutions, or as otherwise appropriate in connection with a legitimate need.
How we store and secure your information
Information Security
We are committed to protecting the confidentiality, integrity, availability and privacy of your Personal Information. We have put appropriate physical, technological and procedural security measures in place designed to help prevent your Personal Information from being lost, used, modified or accessed in an unauthorized way, or improperly disclosed. Examples of such measures include restricted access to offices, training of personnel, using passwords and well-defined internal policies and practices. We also use encryption technology and Secure Socket Layers ("SSL") in all areas of the Website where your personal account information is required.
In addition, we limit access to your Personal Information to those employees, agents, contractors and other third parties who have a business need-to-know. They will be required to process your Personal Information only on our instructions and they are subject to an obligation of confidentiality. Our service providers are required to maintain adequate security protections in place designed to help safeguard your Personal Information and are not permitted to use it for any purpose other than fulfilling services to us.
If you have any questions about securing your personal data, please contact us in accordance with the “How to Contact Us” section below.
Information Retention
We will retain your Personal Information for as long as it is needed:
- to provide the products and services that you have requested;
- to communicate with you about a purchase or a request you have made to us;
- to manage your choices and rights you have exercised pursuant to this Privacy Policy;
- to comply with our legal and regulatory obligations and to demonstrate compliance,
- to resolve disputes and to enforce our rights and agreements.
We may retain non-personal information that has been sufficiently aggregated or anonymized for a longer period.
Once the retention period is over, we will dispose of your Personal Information as provided for in our internal data retention and disposal policy.
Where We Store Information
We use facilities operated by "Amazon Web Services" and located in Canada as our information storage and processing infrastructure. Our service providers can also, from time to time, store your Personal Information in accordance with purposes outlined in this Privacy Policy.
How to contact us
If you have any questions about this Privacy Policy, you can contact us at 519 745-0310.